Mission & Vision
It is the mission of our dental group to strive for, attain and deliver the highest level of dental care for our patients.
•FDC will treat every patient in a caring, concerned, empathetic, understanding, honest and professional manner.
•FDC will maintain the highest ethical, personal and professional standards possible.
•FDC will strive daily for professional dental excellence through our caring, sincere and professional treatment for each of our patients.
•FDC will be measured both personally and professionally through our belief and dedication towards providing each and every one of our patients with the best dental care possible.
•FDC will dedicate ourselves towards fostering a friendly, positive, professional, supportive, educational, stimulating and family oriented dental office environment.
As a leading Dental Group in Singapore that staunchly believes in the continuous improvement of the provision of dental services, FDC will improve our dental service outcomes and increase dental healthcare value. FDC will accomplish this through:
•Commitment and expertise of our people;
•Excellence of our products and services; and,
•Independence and integrity in our evaluation and decision-making
We live and breathe a set of core values that define our company culture.
•Professionalism: We take pride in providing patient-centred quality care and delivering exceptional service to internal and external customers.
•Respect: We respect all individuals and treat others as we would like to be treated ourselves.
•Integrity: We conduct our business in accordance with the highest standards of professional behaviour and ethics.
•Dedication: We strive for excellence in everything we do.
•Entrepreneurial: We adopt an owners' mindset and continually seek innovative solutions to differentiate ourselves.
To promote a safe environment for patients and staff to facilitate a culture of quality throughout all organizations in the group. To provide a systematic approach to performance improvement activities. To promote high quality, cost effective services through the development and implementation of policies, procedures and guidelines.
Promote effective communication. Foster staff learning processes. Improve employee relations and promote employee satisfaction. Ensure all legal and other regulatory requirements are included in performance measures. Establish priorities for performance improvement activities.
FDC Dental Group
FDC Dental Group is an established dental healthcare service provider in Singapore, with 20 clinics strategically located island-wide. The clinics provide a comprehensive range of dental services from basic scaling and polishing to aesthetic dentistry such as Invisliagn invisible braces, oral surgeries and sedation dentistry, to prosthodontics performed by highly trained clinicians and dental specialists, in the most ambient and relaxing environment.
Quality, health and safety forms part of everything we do at FDC. All our employees play an integral role in creating and developing the quality culture in our clinics and contribute to the sustainability of our quality management system. Enhancing the customer experience and the working environment for all Life Healthcare employees supports our purpose of making life better.
It is important for our employees to understand the health and safety issues which could affect our patients and protect them from potential harm or injury. FDC’s safety and awareness training provides employees with the necessary insight into how FDC manage risks, health and safety, and the environment – underscoring our approach to quality care.