Mission & Vision


Our Mission

It is the mission of our dental group to strive for, attain and deliver the highest level of dental care for our patients.

•FDC will treat every patient in a caring, concerned, empathetic, understanding, honest and professional manner.

•FDC will maintain the highest ethical, personal and professional standards possible.

•FDC will strive daily for professional dental excellence through our caring, sincere and professional treatment for each of our patients.

•FDC will be measured both personally and professionally through our belief and dedication towards providing each and every one of our patients with the best dental care possible.

•FDC will dedicate ourselves towards fostering a friendly, positive, professional, supportive, educational, stimulating and family oriented dental office environment.

 

Our Vision

As a leading Dental Group in Singapore that staunchly believes in the continuous improvement of the provision of dental services, FDC will improve our dental service outcomes and increase dental healthcare value. FDC will accomplish this through:

•Commitment and expertise of our people;

•Excellence of our products and services; and,

•Independence and integrity in our evaluation and decision-making

 

Our Values

We live and breathe a set of core values that define our company culture.

•Professionalism: We take pride in providing patient-centred quality care and delivering exceptional service to internal and external customers. 

•Respect: We respect all individuals and treat others as we would like to be treated ourselves.

•Integrity: We conduct our business in accordance with the highest standards of professional behaviour and ethics.

•Dedication: We strive for excellence in everything we do.

•Entrepreneurial: We adopt an owners' mindset and continually seek innovative solutions to differentiate ourselves.

 

Our Goals

To promote a safe environment for patients and staff to facilitate a culture of quality throughout all organizations in the group. To provide a systematic approach to performance improvement activities. To promote high quality, cost effective services through the development and implementation of policies, procedures and guidelines.

Promote effective communication. Foster staff learning processes. Improve employee relations and promote employee satisfaction. Ensure all legal and other regulatory requirements are included in performance measures. Establish priorities for performance improvement activities.

Family Dental Centre 


Singapore

Family Dental Centre prides itself to be one of the largest dental chain in Singapore with 17-clinics strategically located island-wide. Patients and families have entrusted their dental care with our some of our dental professionals for as long as 20 years ago!

This is a testament of our focus on providing patient-centric care, which doesn’t begin and end with the dental chair at our clinic. Our dental programme  is designed with you and your family in mind, including our 24-hour, 7-day hotline that attends to emergency cases.

Our team of experienced and caring Dental Specialists and Surgeons offers multiple-speciality dentistry, with comprehensive services ranging from basic dentistry to aesthetic and specialised dentistry to meet every need in your family.

Taking care of your oral health always, generation after generation.

Thailand

In March 2019, FDC  made its first international foray by adding MOS Dental to its portfolio, a dental chain of 17 clinics across Bangkok. This further establishes FDC as a leading dental provider in the Southeast Asia region. 

Helmed by Dr Adisorn Hanworawong, the founder of MOS Dental, the chain is supported by over 130 dentists and specialists providing a wide-range of dental services such as general dentistry services, orthodontics and Invisalign invisible braces, aesthetic and restorative treatments, teeth whitening, wisdom tooth extraction and surgery. 

FDC Quality


Quality, health and safety forms part of everything we do at FDC. All our employees play an integral role in creating and developing the quality culture in our clinics and contribute to the sustainability of our quality management system. Enhancing the customer experience and the working environment for all Life Healthcare employees supports our purpose of making life better.

It is important for our employees to understand the health and safety issues which could affect our patients and protect them from potential harm or injury. FDC’s safety and awareness training provides employees with the necessary insight into how FDC manage risks, health and safety, and the environment – underscoring our approach to quality care.

 

 

Accreditations


Accredited with Community Health Assist Scheme (CHAS).

Accredited with Pioneer Generation (PG).


Recognized by the Singapore Workplace Safety and Health (WSH) Council for being a Dental Centre (Glittz Smile Dental Surgery by FDC) that has capability for high levels of health and safety standards.

 

Accredited with Medisave.


 

 

 

 Baby Bonus Approved Institution.